Privacy Policy

Information We Collect

When you request a free estimate or contact us, we may collect:

• Contact information: your name, email address, and phone number.
• Property information: details about the property you wish to protect, including what you would like to protect (optional) and any photos you choose to upload (optional).
• Communication data: any information you provide when you contact us by form, phone, WhatsApp, or email.

We may also automatically collect limited technical data (such as your IP address, browser type, and pages visited) through standard web technologies to help us operate and improve our website.

How We Use Your Information

We use the information we collect to:

• Respond to your requests and provide free estimates;
• Contact you about our flood protection products and services;
• Schedule on-site assessments and installations;
• Improve our website and services;
• Comply with legal obligations.

Advertising and Social Media

We advertise our services on platforms such as Facebook and Instagram (operated by Meta Platforms, Inc.). If you submit a lead form through one of these platforms, your information is shared with us by Meta in accordance with Meta's own privacy policy.

We may also use advertising and analytics tools, including the Meta Pixel, to measure the performance of our advertising and to understand how visitors interact with our website. These tools may collect information about your device and activity. You can learn more about how Meta handles your data at facebook.com/privacy/policy.

How We Share Your Information

We do not sell your personal information. We may share your information only:

• With service providers who help us operate our business (such as hosting, scheduling, or communication tools), under confidentiality obligations;
• With advertising platforms as described above;
• When required by law, or to protect our rights, safety, or property.

Data Retention

We keep your personal information only as long as necessary to provide our services, respond to your requests, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction or deletion of your personal information;
• Opt out of marketing communications at any time.

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion. To exercise any of these rights, contact us using the details below.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: